Business Analysis, Operations
Business Analysis Leadership and Collaboration
Requisites
Applies to Certificate
info_mark_grey Live Online
$1,250
Course Start Date
Days and Times
Mandatory Live Online classes:
- Tuesdays, 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Business Analysis, Operations
Business Analysis Leadership and Collaboration
Requisites
Applies to Certificate
Deliver more value to your organization by honing your leadership and team-building skills to be successful working on agile and waterfall projects or assisting with product development. Your influence as a Business Analyst comes from your leadership and how you use it to support, engage, and motivate your team and stakeholders while focusing on the organization’s requirements and solutions. Through team-based real-world activities and projects, master the qualities of leadership and influencing required for cohesive and successful projects.
- Recognize different leadership styles and the need to adapt your leadership and communication to your stakeholders during projects and day-to-day activities.
- Develop strategies for dealing with uncertainty and managing competing interests.
- Apply practical management tools to build and manage high-performance teams.
- Create an effective team communication structure to avoid and resolve conflict.
Impact on your organization, team or business:
- Reduced project disruption
- Better stakeholder engagement
- Increased organizational agility
- Stronger internal leadership pipeline
- Improved change readiness
- Greater return on project investment
- Recognize different leadership styles and the need to adapt your leadership and communication to your stakeholders during projects and day-to-day activities
- Develop strategies for dealing with uncertainty and managing competing interests
- Apply practical management tools to build and manage high performance teams
- Describe the stakeholder relationship lifecycle
- Explain the stakeholder identification process
- Reflect on the importance of effective stakeholder communication
- Differentiate between facilitation, negotiation and conflict management techniques when dealing with challenging stakeholders
Profile
Holly Zhang
BEng (ECE), Meng (ECE) (NPU), MBA (UBC), CBAP, CSM, SAFe SP, SAFe APM
Holly Zhang has over 25 years of experience in information technology development, business analysis and adult education. She had taught various courses in information technology at university level for six years in China before she came to Canada in 1992. She has been an online instructor for the UBC Sauder Professional Growth Business Analysis certificate program since 2013. Ms. Zhang has worked as a Business Support Analyst and a Business Analyst, and is currently a Senior Business Advisor. Her business analysis experience includes enterprise analysis, business process improvement, requirements elicitation, analysis and documentation, user acceptance testing, system support and change management.
Contact us
Evan Lloyd
Client Development Specialist, Professional GrowthRoom
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