Business Analysis, Operations
Business Analysis Strategic Analysis and Elicitation
Requisites
Applies to Certificate
info_mark_grey Live Online
$1,250
Course Start Date
Days and Times
Mandatory Live Online classes:
- Thursdays from 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Thursdays from 6pm to 8pm
Business Analysis, Operations
Business Analysis Strategic Analysis and Elicitation
Requisites
Applies to Certificate
This course introduces the foundational skills of strategic analysis and requirements elicitation for Business Analysts. Explore how to assess and understand your enterprise using research-based techniques, including SWOT and PESTEL analysis, to identify gaps, needs, and emerging trends. Learn how to develop a structured approach to gathering requirements from diverse information sources and stakeholder groups. Apply a wide range of elicitation techniques to draw out meaningful, actionable requirements. This course follows International Institute of Business Analysis (IIBA) industry standards, ensuring your learning is aligned with globally recognized best practices.
- Conduct thorough enterprise analysis using structured research methods and proven frameworks such as SWOT and PESTEL
- Identify organizational gaps and translate them into clearly defined business needs
- Develop a deliberate, repeatable approach to requirements gathering that reflects IIBA best practices
- Apply a diverse toolkit of elicitation techniques to draw out requirements from a wide range of stakeholders
- Evaluate and extract relevant insights from documents and secondary information sources
- Build stronger stakeholder relationships through more purposeful and collaborative engagement
- Organize and manage large volumes of elicited requirements with clarity and confidence
- Assess the success of your own elicitation activities and course-correct when needed
Impact on your organization, team or business:
- Strengthen the quality and completeness of requirements gathered at the front end of projects, reducing downstream risk and rework
- Build internal BA capability grounded in internationally recognized IIBA standards and methodology
- Improve strategic decision-making by ensuring enterprise analysis is thorough, evidence-based, and stakeholder-informed
- Increase the likelihood of solution success by ensuring business needs are accurately captured and clearly articulated before development begins
- Foster a more collaborative and structured approach to stakeholder engagement across project teams
- Develop analysts who can assess organizational trends and translate them into actionable, business-aligned requirements
Understanding the Enterprise
- Identifying and interpreting key enterprise data sources
- Researching the current state of an organization
- Applying SWOT analysis to assess internal strengths and weaknesses
- Applying PESTEL analysis to evaluate external trends and influences
- Identifying organizational gaps, needs, and opportunity areas
Analyzing the Enterprise
- Shifting from data gathering to requirements-focused analysis
- Techniques for identifying and framing business problems
- Developing and presenting solution recommendations
- Building a compelling business case to support proposed solutions
Strategic Analysis
- Developing a structured requirements-gathering approach
- Gathering data from diverse information sources
- Evaluating and interpreting documents acquired during research
- Overview of elicitation techniques for engaging stakeholders
- Selecting the right elicitation approach for different contexts
Preparing for Elicitation
- Organizing and consolidating requirements gathered from multiple sources
- Evaluating the effectiveness of elicitation activities
- Identifying gaps and determining whether additional elicitation is needed
- Structuring and managing requirements data in preparation for analysis
- Setting up a manageable framework for the requirements analysis process
Profile
Edward Hung
BSc, MBA (UOPX), PMP, PMI-CPMIA, PMI-PMOCP, CSPP, PMI-ACP, PMI-PBA, CBAP, Prosci-CP
Edward is an information technology manager at the City of Richmond with over 30 years of experience advancing and advocating management practices across the City’s operations. He has successfully delivered enterprise-wide, large-scale transformations and high-value projects, with a solid track record of setting and delivering strategy. These initiatives have extended the City’s digital interface and provide real-time information that engages, serves and connects with the community. He teaches at the University of British Columbia’s Sauder School of Business Professional Growth for the past 5 years where he specialized in project management, business analysis and strategy execution. His most recent PMI Certifications include Artificial Intelligence (CPMAI), Sustainability (CSPP) and Project Management Office (PMOCP). As an active volunteer, Edward has served as a review team member for PMBOK Guide 7th edition and a contributor to the 8th edition. He is also active with PMI Global Accreditation Center for Project Management Education Programs (GAC), the world’s leading specialized accrediting body for project management and related degree and credit-bearing certificate programs.
Contact us
Evan Lloyd
Client Development Specialist, Professional GrowthRoom
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