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People, Culture and Change

Change Management: Fostering Culture and Capability

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$1,095

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People, Culture and Change

Change Management: Fostering Culture and Capability

In this final course in the program, you will explore how organizations manage the human and cultural side of change by finding the right balance between people, processes, and technology. Grounded in applied change management practice, this course examines organizational culture, change competency, and the emerging trends shaping the field today. It is designed for professionals who want to strengthen long-term organizational resilience and help embed change capability across teams and systems.

This course is ideal for:
  • Managers and team leaders who want to create team environments that are more adaptable, resilient, and supportive of change.
  • HR and Organizational Development professionals focused on employee engagement, culture, capability-building, and organizational maturity.
  • Project and Program Managers who want to better understand the conditions required to sustain change beyond individual initiatives.
  • Business and Systems Analysts who need a stronger view of the human and organizational factors that influence successful adoption.
  • Senior leaders and sponsors who are shaping culture, building trust, and supporting enterprise-wide readiness for change.
  • Consultants and change practitioners who want to deepen their understanding of change maturity, capability development, and future trends in the profession.
Focus on the human side of change.

Gain a deeper understanding of how people respond to change, what drives resistance, and what helps organizations build trust and readiness over time.

Culture and capability in one course.

Examine how organizations develop both the capacity and capability to approach change as an ongoing discipline.

Practical models for maturity.

Explore change maturity concepts and models, including approaches that help organizations assess their current state and identify pathways for growth.

Forward-looking perspective.

Reflect on emerging trends in change management, including evolving relationships with other disciplines and key developments shaping the profession.

Professional insight beyond the classroom.

Gain a better understanding of credentialling requirements, professional partnerships, and the broader change management landscape.

Impact on your organization, team or business:
  • Build a more supportive environment for change by strengthening trust, readiness, and cultural alignment.
  • Improve long-term adaptability by understanding change maturity and identifying ways to increase organizational capability.
  • Support continuous learning by embedding change thinking into everyday practices, not just project-based initiatives.
  • Stay current with the profession by recognizing emerging trends, cross-disciplinary influences, and evolving expectations in change management.

Change Management Fostering Culture and Capability is structured across four progressive modules, each module building on the last. You will engage with reflective learning, practical frameworks, and future-focused topics designed to help you understand how change becomes embedded across an organization.

Module 1

Understanding Human Behaviour

  • Examining factors that influence human behaviour during transition.
  • Identifying and managing resistance - Exploring enablers and barriers to change.
  • Deepening understanding of organizational culture, capacity for change, and the role of trust.
Module 2

Creating a Culture of Change

  • Building organizational capacity and capability for change.
  • Introducing the concept of change maturity.
  • Considering employee engagement and the infrastructure needed to support sustainment.
Module 3

Emerging Trends in Change Management

  • Exploring the future of Organizational Change Management (OCM).
  • Examining topics such as Agile practices, artificial intelligence, neurodiversity, inclusive language, and cultural sensitivity.
  • Identifying key challenges facing the field and discover strategies for responding to those challenges.
Module 4

Moving Forward in your Change Journey

  • Reviewing major concepts from across the program.
  • Connecting foundational, planning, implementation, and culture-building concepts.
  • Strengthen organizational change maturity and embed change capability

Curriculum may be subject to change.

Profile

Mumtaz Chaudhary

Mumtaz Chaudhary

Chief Experience Officer & Co-Founder, Pragilis Solutions Board Governor, Member, Business Council of British Columbia Instructor, UBC Sauder School of Business

Mumtaz Chaudhary is an accomplished change leadership strategist and the Chief Experience Officer & Co-Founder of Pragilis Solutions. With over a decade of experience consulting across sectors including education, energy, mining, machinery, and financial services, Mumtaz brings a practical, people-first approach to organizational transformation. She is a Certified Change Management Professional™ (CCMP)Prosci® methodology expert, known for blending agile, design-thinking, and lean principles to build change-ready cultures. She contributes regularly to publications such as Consult Magazine and Change Management Review and is a sought-after speaker on how organizations can engage their people to deliver successful transformation—whether digital, strategic, or structural.

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