How do you want to enhance your skills?

Designed with a managerial focus, this course will walk you through the key issues of the union-management relationship and constructive ways to develop productive workplace interactions with employees and union representatives.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Practice proven communication techniques in real-world scenarios: team meetings and 1:1 conversations; virtual and face-to-face; email and direct message. Gain the skill and confidence to find your voice and communicate with impact.

Get easy-to-follow guidance in interpreting financial statements and hands-on practice applying key financial analysis tools. Boost your confidence to make viable data-driven decisions that support business profitability and growth.

Learn a transformative framework for adapting effectively to disruption and for activating the potential in people. Practice collaborative methods for designing innovative solutions that deliver on strategic goals and ensure organizational impact.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.

Develop skills to think beyond the present and prepare for multiple possible futures. Evaluate how potential changes could impact your core business. Engage a forward-looking mindset to foster innovation and seize opportunities in the face of change and uncertainty.

Learn techniques of improvisation and integrate them into your managerial skill set. Face uncertainty with equanimity, make well-calibrated decisions on the fly, and develop a confident “ready for anything” mindset that enables you to adapt instantly to change.