How do you want to enhance your skills?

As a Business Analyst, Product Manager or Project Manager can you quickly respond to changes in the market or industry or change technology to deliver what your customers want, when they want it.

Build Products with AI & Build AI Products

Designed with a managerial focus, this course will walk you through the key issues of the union-management relationship and constructive ways to develop productive workplace interactions with employees and union representatives.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Gain an overview of the business analysis profession and techniques and processes used by Business Analysts.

Deliver more value to your organization by honing your leadership and team building skills to be successful working on agile and waterfall projects or assisting with product development.

Taught by the only Certified Enterprise Coach (CEC) and Certified Scrum Coach (CSC) in Canada, our 2-day Live Online course offers an intensive, highly interactive introduction to the principles and practices of Agile and the Scrum framework.

Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your interpersonal and leadership choices.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

Explore best practices for developing and maintaining effective business relationships. Identify your partners and manage their expectations. Create a plan to continuously influence and engage them. Win their buy-in, and nurture the partnership to build the future together.

This course arms you with a powerful set of strategies and skills for managing the issues faced by frontline leaders. Communicate between all organizational levels, ensuring that objectives get heard, tasks get acted on, and everyone receives the support they need.

Designed for emerging managers, this program develops fundamental skills for managerial excellence. Build competencies in motivation, communication, coaching, team leadership, performance management, decision making, influence, and other key areas.

Build purposeful high-performance teams and lead them to their greatest potential. Gain a toolbox of skills for amplifying team talent and accelerating productivity. Take action to enhance the way the team functions. Establish mutual trust and respect, while moving the team forward.

Explore organizational change from a human perspective. See how change impacts people and what leadership behaviours are needed to manage it. Sustain momentum for change, while applying a disciplined approach to communicate clearly and facilitate the transition process.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.