Quiet Strength: Communication Strategies for Introverts
info_mark_grey In-person
$1,390
Course Start Date
1 day
In Person at UBC Robson Square: • 8:30am-4:30pm (PT) There will be a one hour follow up optional group virtual session 5 weeks post program. March 3, 2027 5:00pm to 6:00pm.
Quiet Strength: Communication Strategies for Introverts
As hybrid work, high-stakes meetings, and cross-functional collaboration become the norm, communication effectiveness is too often equated with extroversion rather than clarity and impact. This can unintentionally disadvantage professionals whose greatest strengths lie in deep listening, reflection, and thoughtful contribution.
If you’re a reflective, thoughtful communicator, you already bring some of the most powerful ingredients of effective communication to the table. What this course gives you are the tools and strategies to make those strengths visible, and to show up with confidence in moments that matter most.
This one-day in-person program is designed for professionals who want to communicate more effectively in a way that feels genuinely your own. Through learning practical frameworks, self-reflection, and tackling realistic workplace scenarios, you’ll build a communication approach that is authentically yours and unmistakably powerful.
- Strengths-first approach: Learn frameworks designed to amplify the qualities you already have, rather than replacing them.
- Practical from day one: Every concept is applied to real work scenarios, from meetings and presentations, to written communication and difficult conversations.
- Small-group learning: Work through challenges with peers in an environment designed for reflection and genuine discussion.
- Learnings that are applied and actionable: Leave with communication strategies tailored to your role and individual goals.
- Optional follow-up session: A post-program online session supports continued application back in your workplace.
Impact on your organization, team, or business:
- Strengthen your communication culture by creating space for diverse voices and communication styles to contribute meaningfully in the workplace.
- Strengthen your leadership pipeline by developing managers who lead authentically and influence others without relying on volume or assertiveness.
- Increase team effectiveness by equipping employees with tools for clear, concise, and intentional communication across functions.
- Improve stakeholder relationships by enabling professionals to communicate with greater clarity and purpose, internally and externally.
Audience, Purpose and Channel
- Tailoring messages for different audiences, contexts, and stakeholder needs
- Selecting the right communication channel to maximize impact and efficiency
Communication Style & Self-Assessment
- Identifying your natural communication preferences, strengths, and blind spots
- Understanding how your style is perceived, and how to bridge any gaps
- Mapping your growth areas to concrete, achievable development goals
Concise & Purposeful Written Communication
- Structuring written messages so key points land quickly and clearly
- Adapting tone and format for different audiences, from peers to senior leaders
- Writing emails, reports, and updates that get read and acted on
Presentations & Public Speaking with Presence
- Preparing and structuring presentations that engage rather than overwhelm
- Managing nerves, pacing, and energy before and during delivery
- Using non-verbal communication, such as eye contact, posture, and pauses, with intention
- Handling questions and unexpected moments with composure
Navigating Challenging Conversations
- Frameworks for approaching difficult dialogues with clarity and confidence
- Delivering constructive feedback in ways that are heard and well-received
- Holding your ground respectfully when your ideas are challenged or overlooked
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Annie Feng
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