How do you want to enhance your skills?

Start here. This course provides an accessible and thorough introduction to the business analysis profession, what business analysts do, how the role fits within organizations, and the techniques and processes used to analyze needs and develop solutions. You'll apply core BA concepts, learn how to engage stakeholders, document requirements, and build your first business process models. This course also includes a PDF of both the BABOK® Guide and the Agile Extension to the BABOK® Guide, which will serve as key reference resources throughout the program.

Move from understanding the BA role to actively practicing one of its most critical skills: elicitation. This course teaches you how to gather data from a range of information sources, evaluate documentation, and apply a diverse set of techniques to draw out requirements from stakeholders, and even when those requirements are ambiguous or contested. You'll develop the analytical judgment to know which elicitation approach fits the situation, and how to turn what you gather into clear strategic analysis.

As organizations adopt digital-first strategies, there is increasing demand for professionals skilled in managing and monetizing digital content.