Business Analysis, Operations
Business Analysis Fundamentals
Applies to Certificate
info_mark_grey Live Online
$1,095
Course Start Date
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Business Analysis, Operations
Business Analysis Fundamentals
Applies to Certificate
Gain an overview of the business analysis profession and techniques and processes used by Business Analysts. This course provides the framework for those interested in learning about the Business Analyst role and how it fits within the organization before pursuing our Business Analysis Certificate. It follows International Institute of Business Analysis (IIBA) industry standards and includes a PDF version of both A Guide to the Business Analysis Body of Knowledge (BABOK Guide) and Agile Extension to the BABOK Guide.
IIBA-aligned curriculum
- The course is aligned with the Business Analysis Body of Knowledge (BABOK® Guide) published by the International Institute of Business Analysis (IIBA®), and includes digital copies of the guide.
Practical, case-based learning
- Apply BA tools to real organizational scenarios across every module, from SWOT to process modeling.
Flexible for working professionals
- The course is delivered part-time, with supplementary on-demand content, to fit around your busy schedule.
Live-interactive cohort
- Weekly live online sessions, 6-8pm on zoom, allow for real-time discussions, peer collaboration, and instructor feedback.
Certificate pathway
- Work towards the complete UBC Sauder Business Analysis Certificate and continue building advanced, applicable BI skills.
Impact on your organization, team or business:
- Support digital and process transformation: As organizations adopt new systems and workflows, Business Analysts provide the structured analysis needed to manage change effectively and ensure implementations deliver measurable value.
- Bridge strategy and execution: Business Analysts translate high-level organizational goals into actionable requirements, ensuring that projects and process changes actually deliver on strategic intent.
- Strengthen cross-functional collaboration: Business Analyst skills build a shared language between business and technical teams, reducing miscommunication and helping departments work more cohesively on shared initiatives.
Module 1
Business Analysis Then and Now
- The evolving role of a Business Analyst in modern organizations
- IIBA competency framework and BABOK® knowledge areas
- Predictive vs. adaptive (agile) BA approaches
- Organizational context and change management principles
- Stakeholder identification and stakeholder register development
Module 2
Plan and Gather
- Business analysis planning and monitoring
- Elicitation techniques, interviews, workshops and observations
- SWOT analysis and environmental scanning
- Stakeholder engagement and communication strategies
- Documenting and validating stakeholder needs
Module 3
Assess and Implement
- Strategy analysis and solution scoping
- Business process modelling
- Requirements analysis and design definition
- User stories and product vision boards (agile approach)
Module 4
Evaluate and Monitor
- Solution evaluation and performance measurement
- Acceptance testing criteria and validation
- Data dashboards and reporting for decision-makers
- Measuring organizational change impact
- Continuous improvement and lessons learned
Curriculum may be subject to change.
Profile
Edward Hung
BSc, MBA (UOPX), PMP, PMI-CPMIA, PMI-PMOCP, CSPP, PMI-ACP, PMI-PBA, CBAP, Prosci-CP
Edward is an information technology manager at the City of Richmond with over 30 years of experience advancing and advocating management practices across the City’s operations. He has successfully delivered enterprise-wide, large-scale transformations and high-value projects, with a solid track record of setting and delivering strategy. These initiatives have extended the City’s digital interface and provide real-time information that engages, serves and connects with the community. He teaches at the University of British Columbia’s Sauder School of Business Professional Growth for the past 5 years where he specialized in project management, business analysis and strategy execution. His most recent PMI Certifications include Artificial Intelligence (CPMAI), Sustainability (CSPP) and Project Management Office (PMOCP). As an active volunteer, Edward has served as a review team member for PMBOK Guide 7th edition and a contributor to the 8th edition. He is also active with PMI Global Accreditation Center for Project Management Education Programs (GAC), the world’s leading specialized accrediting body for project management and related degree and credit-bearing certificate programs.
Contact us
Evan Lloyd
Client Development Specialist, Professional GrowthRoom
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