Business Analysis, Operations
Business Analysis Fundamentals
Applies to Certificate
info_mark_grey Live Online
$1,095
Course Start Date
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Days and Times
Mandatory Live Online classes:
- Tuesdays from 6pm to 8pm
Business Analysis, Operations
Business Analysis Fundamentals
Applies to Certificate
Gain an overview of the business analysis profession and techniques and processes used by Business Analysts. This course provides the framework for those interested in learning about the Business Analyst role and how it fits within the organization before pursuing our Business Analysis Certificate. It follows International Institute of Business Analysis (IIBA) industry standards and includes a PDF version of both A Guide to the Business Analysis Body of Knowledge (BABOK Guide) and Agile Extension to the BABOK Guide.
Learning Outcomes
- Apply business analysis concepts.
- Elicit techniques to engage stakeholders to determine and document organizational requirements.
- Create and communicate a strategy analysis.
- Design and develop business process models.
- Plan and monitor business needs and opportunities.
- Recommend business solutions designs to address specific challenges.
- Evaluate impact of change on organizational culture and goals to meet business objectives.
IIBA-aligned curriculum
- The course is aligned with the Business Analysis Body of Knowledge (BABOK® Guide) published by the International Institute of Business Analysis (IIBA®), and includes digital copies of the guide.
Practical, case-based learning
- Apply BA tools to real organizational scenarios across every module, from SWOT to process modeling.
Flexible for working professionals
- The course is delivered part-time, with supplementary on-demand content, to fit around your busy schedule.
Live-interactive cohort
- Weekly live online sessions, 6-8pm on zoom, allow for real-time discussions, peer collaboration, and instructor feedback.
Certificate pathway
- Work towards the complete UBC Sauder Business Analysis Certificate and continue building advanced, applicable BI skills.
Impact on your organization, team or business:
- Support digital and process transformation: As organizations adopt new systems and workflows, Business Analysts provide the structured analysis needed to manage change effectively and ensure implementations deliver measurable value.
- Bridge strategy and execution: Business Analysts translate high-level organizational goals into actionable requirements, ensuring that projects and process changes actually deliver on strategic intent.
- Strengthen cross-functional collaboration: Business Analyst skills build a shared language between business and technical teams, reducing miscommunication and helping departments work more cohesively on shared initiatives.
Module 1
Business Analysis Then and Now
- The evolving role of a Business Analyst in modern organizations
- IIBA competency framework and BABOK® knowledge areas
- Predictive vs. adaptive (agile) BA approaches
- Organizational context and change management principles
- Stakeholder identification and stakeholder register development
Module 2
Plan and Gather
- Business analysis planning and monitoring
- Elicitation techniques, interviews, workshops and observations
- SWOT analysis and environmental scanning
- Stakeholder engagement and communication strategies
- Documenting and validating stakeholder needs
Module 3
Assess and Implement
- Strategy analysis and solution scoping
- Business process modelling
- Requirements analysis and design definition
- User stories and product vision boards (agile approach)
Module 4
Evaluate and Monitor
- Solution evaluation and performance measurement
- Acceptance testing criteria and validation
- Data dashboards and reporting for decision-makers
- Measuring organizational change impact
- Continuous improvement and lessons learned
Curriculum may be subject to change.
Profile
Edward Hung
Instructor
Edward Hung is an information technology leader with more than 28 years of experience advancing leadership practices and delivering enterprise-wide, large-scale transformations. He brings a strong track record of setting and executing strategy across complex, high-value projects, and is deeply committed to sharing that experience with the next generation of business analysts.
At UBC Sauder, Edward teaches Business Analysis Fundamentals and Strategic Analysis and Elicitation, giving students a grounded, practical introduction to the field from someone who has lived it. He holds the Certified Business Analysis Professional (CBAP®) designation from IIBA, the Project Management Professional (PMP) certification, and the PMI Professional in Business Analysis (PMI-PBA®) — one of very few practitioners to hold all three. Beyond teaching, Edward is an active volunteer with several local and international non-profit organizations.
Contact us
Evan Lloyd
Client Development Specialist, Professional GrowthRoom
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