How do you want to enhance your skills?

Start here. This course provides an accessible and thorough introduction to the business analysis profession, what business analysts do, how the role fits within organizations, and the techniques and processes used to analyze needs and develop solutions. You'll apply core BA concepts, learn how to engage stakeholders, document requirements, and build your first business process models. This course also includes a PDF of both the BABOK® Guide and the Agile Extension to the BABOK® Guide, which will serve as key reference resources throughout the program.

Improve operational efficiencies, delivery speed, costs and quality by learning the fundamental principles of Lean Six Sigma. Apply time-tested techniques for enhancing products, services and process excellence. Prepare to step up to the Green Belt certification program.