How do you want to enhance your skills?

The pace of change in today's organizations demands a more responsive approach to business analysis. This course explores what it means to practice business analysis in an agile environment, how to work effectively with agile software development teams, respond to shifting priorities and evolving requirements, and deliver what customers need, when they need it. You'll explore the connections between agile methodologies and BA practice, and develop the adaptability to thrive in fast-moving, iterative delivery contexts.

Designed for experienced Product Managers, this accelerated 5-week program focuses on harnessing the power of AI in product management. Learn how to automate tasks, enhance decision-making, create personalization, conduct predictive analytics, and build AI-powered product platforms. It's perfect for product managers new to AI, those looking to leverage AI as a tool, or those preparing to manage AI technology products.

Technical skills only go so far. This course develops the leadership and interpersonal capabilities that make business analysts truly effective, helping you deliver more value by working more skillfully with the people around you. You'll examine different leadership styles and how to apply them, explore how to build high-performing teams, and develop the skills to work confidently across agile, waterfall, and hybrid project environments, as well as in product development contexts.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

This course arms you with a powerful set of strategies and skills for managing the issues faced by frontline leaders. Communicate between all organizational levels, ensuring that objectives get heard, tasks get acted on, and everyone receives the support they need.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

Great project managers don't just manage tasks — they lead people. Based on original research by instructor and project leadership expert Robert Goatham, this course examines how effective project leaders think, communicate, and build buy-in across teams and stakeholders. You'll learn how to navigate the nuanced realities of influencing without authority, driving alignment, and sustaining momentum through uncertainty — skills that are essential for anyone leading from the middle of an organization.

Learn a transformative framework for adapting effectively to disruption and for activating the potential in people. Practice collaborative methods for designing innovative solutions that deliver on strategic goals and ensure organizational impact.

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.

This course looks at the total project management process: from initiating to closing, with a special emphasis on project planning. It also describes scope, time, cost, quality, risk, resources and stakeholders, plus the human factors that play an important role in every project.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.