How do you want to enhance your skills?

As a Business Analyst, Product Manager or Project Manager can you quickly respond to changes in the market or industry or change technology to deliver what your customers want, when they want it.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Our award-winning certificate program, taught by experienced professionals and aligned with industry standards, is designed to provide you with the core skills, knowledge, tools, and techniques of a business analyst and take your career to the next level.

Deliver more value to your organization by honing your leadership and team building skills to be successful working on agile and waterfall projects or assisting with product development.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

This course arms you with a powerful set of strategies and skills for managing the issues faced by frontline leaders. Communicate between all organizational levels, ensuring that objectives get heard, tasks get acted on, and everyone receives the support they need.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

Learn a transformative framework for adapting effectively to disruption and for activating the potential in people. Practice collaborative methods for designing innovative solutions that deliver on strategic goals and ensure organizational impact.

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.

This course looks at the total project management process: from initiating to closing, with a special emphasis on project planning. It also describes scope, time, cost, quality, risk, resources and stakeholders, plus the human factors that play an important role in every project.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.