How do you want to enhance your skills?

The pace of change in today's organizations demands a more responsive approach to business analysis. This course explores what it means to practice business analysis in an agile environment, how to work effectively with agile software development teams, respond to shifting priorities and evolving requirements, and deliver what customers need, when they need it. You'll explore the connections between agile methodologies and BA practice, and develop the adaptability to thrive in fast-moving, iterative delivery contexts.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Technical skills only go so far. This course develops the leadership and interpersonal capabilities that make business analysts truly effective, helping you deliver more value by working more skillfully with the people around you. You'll examine different leadership styles and how to apply them, explore how to build high-performing teams, and develop the skills to work confidently across agile, waterfall, and hybrid project environments, as well as in product development contexts.

Connect to a variety of data sources, shape and transform data into meaningful information, and create rich, interactive reports to bring your data to life. Utilize skills you have developed in Excel to manage the transition to Power BI with ease and confidence. Discover the power of the tool to present data and impress your stakeholders.

A great plan is only as good as its execution. This course focuses on bringing your Change Management Strategy and Plan to life. This course emphasizes execution, measurement, sustainment, and closure of change initiatives, aligning with industry best practices. You will move from planning into action—learning how to implement your Change Management Plan, monitor adoption and performance, address resistance in real time, and sustain outcomes. The course also explores how to evaluate success, capture lessons learned, and effectively transition ownership to ensure long-term impact.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

Great project managers don't just manage tasks — they lead people. Based on original research by instructor and project leadership expert Robert Goatham, this course examines how effective project leaders think, communicate, and build buy-in across teams and stakeholders. You'll learn how to navigate the nuanced realities of influencing without authority, driving alignment, and sustaining momentum through uncertainty — skills that are essential for anyone leading from the middle of an organization.

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.

This course looks at the total project management process: from initiating to closing, with a special emphasis on project planning. It also describes scope, time, cost, quality, risk, resources and stakeholders, plus the human factors that play an important role in every project.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.

Go deeper into the project management processes that form the backbone of PMI's recommended practices. This course covers the structured lifecycle of a project — from detailed planning and scheduling to monitoring, controlling, and closing — giving you the analytical tools and discipline to keep your projects on track even as complexity increases.