How do you want to enhance your skills?

Start here. This course provides an accessible and thorough introduction to the business analysis profession, what business analysts do, how the role fits within organizations, and the techniques and processes used to analyze needs and develop solutions. You'll apply core BA concepts, learn how to engage stakeholders, document requirements, and build your first business process models. This course also includes a PDF of both the BABOK® Guide and the Agile Extension to the BABOK® Guide, which will serve as key reference resources throughout the program.

While agility provides a powerful framework for delivery, governing agile teams presents unique challenges. This course equips managers to oversee and support agile delivery at scale. Topics include: Governance frameworks for agile programs and portfolios. Managing delivery risk through iterative and incremental approaches. Reporting and metrics in an agile context. Scaling agile across teams and organizational layers.

Great project managers don't just manage tasks — they lead people. Based on original research by instructor and project leadership expert Robert Goatham, this course examines how effective project leaders think, communicate, and build buy-in across teams and stakeholders. You'll learn how to navigate the nuanced realities of influencing without authority, driving alignment, and sustaining momentum through uncertainty — skills that are essential for anyone leading from the middle of an organization.

The Project Management Institute’s latest thinking, as reflected in the PMBOK® Guide Version 8, emphasizes that Project Managers need to adopt a ‘value-centric mindset’. To do that, we need to understand what value means and how our thinking can help optimize the value-creation chain.

The pace of change in today's organizations demands a more responsive approach to business analysis. This course explores what it means to practice business analysis in an agile environment, how to work effectively with agile software development teams, respond to shifting priorities and evolving requirements, and deliver what customers need, when they need it. You'll explore the connections between agile methodologies and BA practice, and develop the adaptability to thrive in fast-moving, iterative delivery contexts.

Designed for experienced Product Managers, this accelerated 5-week program focuses on harnessing the power of AI in product management. Learn how to automate tasks, enhance decision-making, create personalization, conduct predictive analytics, and build AI-powered product platforms. It's perfect for product managers new to AI, those looking to leverage AI as a tool, or those preparing to manage AI technology products.

Technical skills only go so far. This course develops the leadership and interpersonal capabilities that make business analysts truly effective, helping you deliver more value by working more skillfully with the people around you. You'll examine different leadership styles and how to apply them, explore how to build high-performing teams, and develop the skills to work confidently across agile, waterfall, and hybrid project environments, as well as in product development contexts.

Traditional management practices are no longer effective in volatile, uncertain, and complex environments. This course introduces catalytic leadership, the approach required to enable high-performing, self-organizing agile teams. Topics include: Characteristics of high-performing agile teams. The shift from traditional management to servant and catalytic leadership. Creating the environment for team autonomy and continuous improvement. Supporting delivery on time and on budget without undermining self-organization. Leading with agility: tools, techniques, and approaches for strategic outcomes.

Connect to a variety of data sources, shape and transform data into meaningful information, and create rich, interactive reports to bring your data to life. Utilize skills you have developed in Excel to manage the transition to Power BI with ease and confidence. Discover the power of the tool to present data and impress your stakeholders.

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.

Go deeper into the project management processes that form the backbone of PMI's recommended practices. This course covers the structured lifecycle of a project — from detailed planning and scheduling to monitoring, controlling, and closing — giving you the analytical tools and discipline to keep your projects on track even as complexity increases.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.