How do you want to enhance your skills?

This course provides skills that anyone with limited authority can use to communicate with competence, confidence and credibility. Deliver messages with assertiveness and tact. Enhance your power be heard, build your influence, and engage people at all levels.

Practice strategies and skills for negotiating under a variety of situations: competitive, collaborative, complex and online. Find ways to change adversaries into partners. Build power to become a proficient, principled and persuasive negotiator.

Learn flexible, on‑your‑feet techniques that you can integrate directly into your managerial toolkit.