How do you want to enhance your skills?

Designed with a managerial focus, this course will walk you through the key issues of the union-management relationship and constructive ways to develop productive workplace interactions with employees and union representatives.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Explore best practices for developing and maintaining effective business relationships. Identify your partners and manage their expectations. Create a plan to continuously influence and engage them. Win their buy-in, and nurture the partnership to build the future together.

This course arms you with a powerful set of strategies and skills for managing the issues faced by frontline leaders. Communicate between all organizational levels, ensuring that objectives get heard, tasks get acted on, and everyone receives the support they need.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.