General Management
An Introduction to Labour Relations
info_mark_grey In-person
$1,390 + tax (5%)
Course Start Date
Duration
1 day
Hours of Study
Instructors
TBA
PDU / CDU
Days and Times
Duration
1 day
Hours of Study
PDU / CDU
Days and Times
Duration
1 day
Hours of Study
PDU / CDU
Days and Times
General Management
An Introduction to Labour Relations
Managing bargaining unit employees
Being able to lead effectively under the terms of a collective agreement is critical to developing productive workplace interactions, while ensuring performance objectives are met.
This course addresses the fundamentals of labour relations. Designed with a managerial focus, it will walk you through the key issues of the union-management relationship. Understand and interpret the provisions of a collective agreement. Learn about unfair practices and human rights in a union workplace setting. Explore constructive ways to deal with grievances and disciplinary action, and to work collaboratively with union representatives.
Deepen your understanding
- Learn about the legal framework for labour relations in British Columbia
- See the value of building a relationship of trust
- Gain insights on how to enhance union/management relations
Upgrade your practical problem-solving skills
- Identify and work through common labour relations problems
- Communicate in a fair, consistent and direct way
- Improve your confidence to deal with conflict
Build a productive, constructive workplace
- Establish clear expectations, guidelines and processes
- Bargain in good faith
- Keep each other in the loop
Impact to your organization, team or business:
- Broaden management’s labour relations skills and techniques
- Update institutional knowledge regarding applicable legal requirements
- Ensure that best practices for managing complex issues are consistently applied
- Empower management with respect to communication, negotiations and conflict with the Union
Foundations of Labour Relations
- Historical overview of labour relations in Canada
Acquisition of Bargaining Rights
- Union membership organizing campaigns
- Card based certification, the secret ballot and voluntary recognition
- Unfair labour practices
The Collective Agreement
- Collective bargaining
- First collective agreement
- Labour Relations Code requirements
- Key collective agreement elements
- Union-management relations
- Good faith obligations
The Work
- Work schedules and workplace conditions
- Employee expectations and responsibilities
- Supervisory commitments and responsibilities
Performance Management
- Job descriptions and expectations
- Performance feedback and recognition
- Performance gaps and development
- Progressive discipline
Human Rights
- An introduction to Human Rights
Grievances and Dispute Resolution
- The grievance process
- Grievance investigation and negotiation
- Jurisdiction and sources of law
- The role of Labour Relations Boards and arbitrators
Profile
Carman Overholt, K.C.
Associate
Carman is the founder of Overholt Law LLP. For over 35 years he has worked with senior management and human resource professionals to advise on compliance with labour, employment and human rights legislation, and to develop policies that minimize the risk of workplace disputes and disruption.
Contact us
Evan Lloyd
Client Development Specialist, Professional Growth
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