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The pace of change in today's organizations demands a more responsive approach to business analysis. This course explores what it means to practice business analysis in an agile environment, how to work effectively with agile software development teams, respond to shifting priorities and evolving requirements, and deliver what customers need, when they need it. You'll explore the connections between agile methodologies and BA practice, and develop the adaptability to thrive in fast-moving, iterative delivery contexts.

Start here. This course provides an accessible and thorough introduction to the business analysis profession, what business analysts do, how the role fits within organizations, and the techniques and processes used to analyze needs and develop solutions. You'll apply core BA concepts, learn how to engage stakeholders, document requirements, and build your first business process models. This course also includes a PDF of both the BABOK® Guide and the Agile Extension to the BABOK® Guide, which will serve as key reference resources throughout the program.

Technical skills only go so far. This course develops the leadership and interpersonal capabilities that make business analysts truly effective, helping you deliver more value by working more skillfully with the people around you. You'll examine different leadership styles and how to apply them, explore how to build high-performing teams, and develop the skills to work confidently across agile, waterfall, and hybrid project environments, as well as in product development contexts.

Taught by the only Certified Enterprise Coach (CEC) and Certified Scrum Coach (CSC) in Canada, this intensive live online workshop provides a deep, interactive introduction to Scrum and Agile principles. Satisfactory completion is the first step toward the CSM credential awarded by Scrum Alliance.

Traditional management practices are no longer effective in volatile, uncertain, and complex environments. This course introduces catalytic leadership, the approach required to enable high-performing, self-organizing agile teams. Topics include: Characteristics of high-performing agile teams. The shift from traditional management to servant and catalytic leadership. Creating the environment for team autonomy and continuous improvement. Supporting delivery on time and on budget without undermining self-organization. Leading with agility: tools, techniques, and approaches for strategic outcomes.

While agility provides a powerful framework for delivery, governing agile teams presents unique challenges. This course equips managers to oversee and support agile delivery at scale. Topics include: Governance frameworks for agile programs and portfolios. Managing delivery risk through iterative and incremental approaches. Reporting and metrics in an agile context. Scaling agile across teams and organizational layers.