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AI and Digital Transformation

AI for Administrative Professionals

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$395 + tax (5%)

Course Start Date
Duration
Hours of Study
Instructors
Location
PDU / CDU
Days and Times expand
Fee
$395
Tax
$20
Subtotal
$415
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AI and Digital Transformation

AI for Administrative Professionals

Streamline, organize, succeed: get the AI advantage

Ever feel like your to-do list is growing faster than you can tackle it? Just when you’re feeling overwhelmed, what if you got a powerful ally to streamline your workload? Enter artificial intelligence (AI)—a reliable productivity-boosting tool that can make short work of the mundane tasks that take up too much of your busy day.

Designed for administrative professionals, this course is your gateway to understanding how AI can simplify your day-to-day tasks and save you time. Whether it’s drafting emails, organizing documents, summarizing information or managing complex schedules, you’ll learn how to harness free AI tools to get more done with less effort. 

AI is a surefire tool to add to your administrative arsenal. Register now to experience the difference it can make today!

Download the course description

This course is ideal for:
  • Executive assistants
  • Office managers and administrative assistants
  • Coordinators
  • Customer service representatives
  • Clerks, data entry staff and record-keepers
Unlock new levels of productivity
  • Generate prompts to automate the menial tasks that bog you down
  • Build skills with free AI tools for peak efficiency
  • Apply AI to troubleshoot administrative challenges
Analyze and organize information
  • Say goodbye to hours spent trawling through countless websites
  • Supercharge spreadsheets and reports with critical data
  • Distill key points and provide valuable insights for strategic decision making
Leverage AI to propel your career forward
  • Make your job more rewarding and less stressful
  • Increase your confidence as a well-rounded admin professional
  • Implement innovative tools to adapt to change and remain competitive
Communicate with greater ease
  • Allow AI to assist you in drafting and refining impactful emails
  • Improve the readability, quality and tone of your messages
  • Impress management with your polished communication skills
Keep your workload on track
  • Identify and organize your highest priorities
  • Coordinate complex projects and events
  • Coordinate complex projects and events
Impact to your organization, team or business:
  • Optimize operational productivity by enabling your people to automate routine tasks
  • Reduce costs, ease effort and save time, thereby freeing up resources for more strategic activities
  • Strengthen communication and collaboration via clearer messaging and schedule coordination
  • Improve employee retention and engagement by providing admin staff with cutting-edge skills that boost their confidence, job satisfaction and career growth
  • Create a forward-thinking work environment that fosters initiative, innovation and adaptability
  • Stay on top of technological advancements to remain competitive in your industry 
Module 1: Introduction to Generative AI in Administrative Work

Learn about the principles of Generative AI, its uses in administration and its potential to enhance efficiency, accuracy and productivity.

  • Overview of Generative AI and its applications
  • Key capabilities, benefits and limitations of integrating AI into administrative workflows
  • Common AI platforms and tools for admin work
Module 2: Effective Prompt Writing for Administrative Tasks

Create prompts that generate high-quality outputs tailored to your specific requirements.

  • Principles of prompt writing in administrative contexts
  • Crafting prompts for common scenarios: email drafting, report summaries, task scheduling
  • Skill-building exercise: writing and refining prompts based on real-world tasks
Module 3: Applying AI in Administrative Work

Take your administrative skills to the next level with practical AI applications. 

  • Enhancing communication: drafting emails, meeting notes and agendas
  • Managing data: summarizing reports, policies and compliance guidelines
  • Scheduling and task coordination: generating timelines and managing events
  • Troubleshooting and problem solving with AI tools
Module 4: Advanced Techniques and the Future of Generative AI

Keep ahead of the curve in the competitive AI-driven workplace.

  • Custom instructions for personalized AI outputs
  • AI tools for automating routine tasks
  • Emerging AI capabilities in administration: what’s next?

Profile

Jonathan Carrigan

Jonathan Carrigan

Associate

Jonathan is an expert educator and industry leader specializing in digital transformation, AI integration and organizational strategy. With over 20 years of professional experience, he has held senior roles in top organizations such as Maple Leaf Sports & Entertainment (MLSE) and the Canadian Broadcasting Corporation (CBC), where he spearheaded digital product development, data-driven marketing and strategic transformation initiatives.

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