How do you want to enhance your skills?

Explore the lean and agile principles underlying iterative and incremental delivery. Discover how Scrum and Kanban differ from traditional project management, and determine which framework is right for your context. Topics include: Making the case for Agile: values, principles, and business drivers. Empirical process control and flow-based delivery. Scrum roles, ceremonies, and artifacts. Kanban: visualizing workflow and managing work in progress. Choosing the right framework for your environment.

Our award-winning certificate program, taught by experienced professionals and aligned with industry standards, is designed to provide you with the core skills, knowledge, tools, and techniques of a business analyst and take your career to the next level.

Start here. This course provides an accessible and thorough introduction to the business analysis profession, what business analysts do, how the role fits within organizations, and the techniques and processes used to analyze needs and develop solutions. You'll apply core BA concepts, learn how to engage stakeholders, document requirements, and build your first business process models. This course also includes a PDF of both the BABOK® Guide and the Agile Extension to the BABOK® Guide, which will serve as key reference resources throughout the program.

Move from understanding the BA role to actively practicing one of its most critical skills: elicitation. This course teaches you how to gather data from a range of information sources, evaluate documentation, and apply a diverse set of techniques to draw out requirements from stakeholders, and even when those requirements are ambiguous or contested. You'll develop the analytical judgment to know which elicitation approach fits the situation, and how to turn what you gather into clear strategic analysis.

Taught by the only Certified Enterprise Coach (CEC) and Certified Scrum Coach (CSC) in Canada, this intensive live online workshop provides a deep, interactive introduction to Scrum and Agile principles. Satisfactory completion is the first step toward the CSM credential awarded by Scrum Alliance.

As organizations adopt digital-first strategies, there is increasing demand for professionals skilled in managing and monetizing digital content.