How do you want to enhance your skills?

As a Business Analyst, Product Manager or Project Manager can you quickly respond to changes in the market or industry or change technology to deliver what your customers want, when they want it.

Our award-winning certificate program, taught by experienced professionals and aligned with industry standards, is designed to provide you with the core skills, knowledge, tools, and techniques of a business analyst and take your career to the next level.

Gain an overview of the business analysis profession and techniques and processes used by Business Analysts.

Deliver more value to your organization by honing your leadership and team building skills to be successful working on agile and waterfall projects or assisting with product development.

Rapid changing environment demands organizations pivot business strategies and processes to be competitive.

Whether your organization is seeking improvements to business processes or considering new software solutions, a thorough understanding of the business requirements is critical.

Learn to gather data from information sources and evaluate documents you acquire, then look at many different techniques the business analyst can use to elicit requirements from stakeholders.

Taught by the only Certified Enterprise Coach (CEC) and Certified Scrum Coach (CSC) in Canada, our 2-day Live Online course offers an intensive, highly interactive introduction to the principles and practices of Agile and the Scrum framework.

Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your interpersonal and leadership choices.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

As organizations adopt digital-first strategies, there is increasing demand for professionals skilled in managing and monetizing digital content.

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.