Coaching and Mentoring
info_mark_grey In-person
$2,390
Course Start Date
-
Feb 4 - 5, 2026
IX830 W26 A -
Mar 4 - 5, 2026
IX830 W26 B -
Jul 15 - 16, 2026
IX830 S26 A -
Oct 14 - 15, 2026
IX830 F26 A
2 days
In person at Robson Square:
- 8:30am-4:30pm (PT)
2 days
In person at Robson Square:
- 8:30am-4:30pm (PT)
2 days
In person at Robson Square:
- 8:30am-4:30pm (PT)
2 days
In person at Robson Square:
- 8:30am-4:30pm (PT)
Coaching and Mentoring
Leadership skills to unlock the potential in people
With business moving at breakneck speed, coaching and mentoring are transformational skills capable of driving lasting change and growth—but rarely are they taught to managers on the job. Fortunately, they are skills that anyone can learn and improve with practice.
In this action-packed workshop, you will learn critical coaching and mentoring skills for driving improved performance. Develop a coaching approach to leadership, to guide and support people in their professional journeys. Engage in effective conversations to help people see past blind spots, overcome obstacles, build on strengths and achieve goals they never thought possible. Use an effective framework to keep your coaching sessions focused and on track. Promote a positive attitude to lead a thriving results-driven team.
Coaching and Mentoring is accessible, actionable and growth-centred—for you and your team. Join us to become an instrument of transformation in your organization!
- Expand your understanding and empathy by listening on many levels
- Ask insightful questions to get a richer picture of people’s skills, needs, motivations and limitations
- Manage, leverage and include diverse personalities
- Set goals with your employees, and provide constructive feedback that inspires growth
- Navigate challenges in the coaching and mentoring process
- Champion people to reach their fullest potential
- Shift mindsets and behaviours to accelerate individual, team and organizational development
Impact on your organization, team or business:
- Boost employee engagement and productivity
- Improve team dynamics and collaboration
- Retain talented people by balancing individual needs with those of the organization
- Foster a culture of continuous learning and development
- Enhance organizational performance through skilled leadership
Behaviours of a Great Coach
- What makes for a good vs. an ineffective coach?
- Making the case for coaching: benefits and opportunities
The Four Levels of Listening
- The nature and experience of listening at each level
- Small group listening practice
Understanding Personality Differences
- Developing self and situational awareness to appreciate other perspectives
- Adapting your approach to suit the needs of different individuals
Asking Questions: Best Practices
- Open vs. closed questioning and when to use each
- Questioning for facts vs. questioning for feelings
- Using reflecting and summarizing to lead into questions
- Small group questioning practice
Giving and Receiving Feedback
- Feedback mindsets: criticism, or a gift?
- A feedback model for observation/effect/suggestion
- Small group practice in giving and receiving feedback
The GROW Model
- Clarifying and remaining focused on goals
- Gaining insights by defining the reality of the person’s situation
- Exploring ideas and generating options for moving forward
- Committing to concrete actions
- Small group practice in applying the GROW model
Building your Coaching Skills
- Coaching demonstration/masterclass
- Small group coaching practice
Profile
Alex Trisoglio
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