• Master skills for leading individuals and teams to higher levels of performance and personal satisfaction
• Design an effective team: determine the optimum team size, values, goals and roles 
• Transform your measurement system to improve accountability
• Nurture a sense of team pride, commitment and ownership
• Ensure everyone feels comfortable contributing their unique talents
• Inspire healthy conflict that brings team members together
• Navigate the common hazards of teamwork
• Influence others across face-to-face, hybrid and virtual teams 
• Create a team culture that embraces collaboration and diverse perspectives

Impact to your organization, team or business:

• Develop team leaders with the growth mindset to foster inclusive, engaged and effective teams
• Improve communication by implementing best practices for sharing
• Expand emotional intelligence in teams, to enable them to respond to situations of all kinds 
• Forge stronger relationships with customers and other stakeholders
• Strengthen organizational performance by getting the best out of people

The Process

• Selecting the best team structure for your circumstances
• Putting the right people on the right tasks
• Reducing inherent biases
• Increasing team participation and making better group decisions 
• Running meetings that serve their true purpose
• Assessing the team’s effectiveness; staying on track

The People

• Leadership tools for managing, motivating and empowering high performance 
• Reading situations with greater emotional intelligence 
• Creating an atmosphere of psychological safety 
• Dealing with stress and ambiguity – for yourself, as well as for others
• Identifying, developing and engaging talent through effective coaching
• Deepening relationships through active listening and targeted feedback

The Problems

• Resolving conflict in a respectful and direct manner
• Effective persuasion techniques 
• Strategies for turning low morale around
• Managing change as smoothly as possible 
• Increasing ownership and accountability by improving your measurement system