People, Culture & Change

Every successful change initiative starts with a solid understanding of what change is, why it matters, and how organizations can best prepare for it. This course introduces you to the foundational principles, models, and frameworks of change management. You'll explore how both planned and unexpected change affects organizations, why change initiatives fail, and what distinguishes organizations that navigate change successfully. This is the required first course in the program and the gateway to all subsequent courses.

Is your organization ready for change? This course moves you from foundational understanding into the practical analysis and planning phase of a change initiative. You will assess organizational readiness, conduct a structured Change Impact Assessment, and develop a comprehensive Change Management Strategy and Approach that addresses risks, stakeholders, and complexity. Through applied tools and real-world frameworks, you’ll learn how to plan for adoption, measure success, and sustain change with strong leadership alignment and stakeholder buy-in.

For professionals who want to complete the full certificate in a single intensive term, the Bootcamp covers all four courses through an integrated 10-module curriculum. Each week combines approximately 3 hours of live online instruction with 10-12 hours of self-paced learning through readings, research, and assignments. The Bootcamp's integrated case study progresses from introduction to change through advanced application and emerging trends, including Agile, AI, inclusivity, and cultural sensitivity in change practice. The Bootcamp is offered in the Fall term.

A great plan is only as good as its execution. This course focuses on bringing your Change Management Strategy and Plan to life. This course emphasizes execution, measurement, sustainment, and closure of change initiatives, aligning with industry best practices. You will move from planning into action—learning how to implement your Change Management Plan, monitor adoption and performance, address resistance in real time, and sustain outcomes. The course also explores how to evaluate success, capture lessons learned, and effectively transition ownership to ensure long-term impact.

The most resilient organizations don't just manage change, they build the capacity to embrace it as a continuous discipline. This capstone course takes a strategic perspective on how to strengthen an organization's culture for long-term adaptability. You'll explore how to move beyond one-off change projects toward building lasting change management maturity, develop organizational capability that endures after individual initiatives close, and position your organization to respond confidently to both planned and unplanned change in the future.