Multiple frameworks in one course.

• The course introduces ADKAR, Kubler-Ross and the ACMP Standard, among other frameworks, giving you a toolkit rather than a single lens.

Applied, case-based learning

• Work through real organizational scenarios in small groups, practicing stakeholder analysis, impact assessment, and strategy development.

Flexible for working professionals.

• The course is delivered part-time, with supplementary on-demand content, to fit around your busy schedule.

Live-interactive cohort.

• Weekly live online sessions, bringing together professionals from across industries, making peer discussions and connections as valuable as the content.

Certificate pathway.

• Work towards completing the UBC Sauder Certificate in Change Management and continue pursuing the Certified Change Management Professional (CCMP®) designation.

Impact on your organization, team or business:

• Increase initiative success rates: Research consistently shows that projects with active change management are significantly more likely to meet objectives, finish on time, and stay on budget.
• Strengthen cross-functional alignment: A shared change management language across units and leadership reduces friction between teams, and improves coordination on complex, multi-stakeholder initiatives.
• Accelerated time to adoption: Structured engagement, communication, and training plans help employees move through the change curve faster, reducing the productivity dip that often accompanies most transitions.

Change Management Fundamentals is structured across four progressive modules, each module building on the last. You will spend approximately 8-10 hours per week engaging with readings, case studies, live-online sessions, and applied activities.

Module 1

Introduction to Change

• How individuals and organizations experience change differently
• Types of change: developmental, transactional, and transformational
• Stakeholder identification and analysis
• Roles in the change process: practitioners, sponsors, change agents, and targets
• How change management relates to project management and business analysis

Module 2

The Change Process

• Critical success factors for organizational change
• Assessing change scope, complexity, and risk
• Evaluating executive sponsorship readiness
• Identifying Systemic Barriers
• Building the change management strategy and business case

Module 3

Making Change Happen

• Formulate the Change Management Strategy
• Building and Executing the Change Management Plan
• Monitoring adoption and adapting plans in real-time
• Measurement tools: balanced scorecard, engagement surveys, and adoption tracking
• Wrapping up: evaluation, documentation and lessons learned

Module 4

Creating Change Resiliency

• Identifying systemic barriers and enablers of organizational change
• Fostering employee resilience and adaptability
• Developing Change Infrastructure
• Change maturity and the organization’s capacity for continuous improvement
• Emerging trends in the change management profession

Curriculum may be subject to change.