In today’s fast-paced business environment, change isn’t optional—it’s essential. Effective change management requires finding the right balance between people, processes, and technology to maintain an organization's long-term health and sustainability. This foundational course explores the tools necessary to develop cost-effective, strategic plans that guide an organization through transition and into its new "way of working." Going beyond initial implementation, this course also delves into post-implementation strategies and methods for fostering continuous organizational learning.

• Define the concept of change and explain its critical relevance within organizational contexts.
• Distinguish between the various types of change, as well as the differences between organizational and individual change.
• Analyze how Organizational Change Management (OCM) contributes to successful initiatives through its impact on people, processes, technology, and outcomes.
• Identify and evaluate the critical success factors that influence the effectiveness of change management efforts.
• Describe key deliverables in the change process, such as the Change Impact Assessment, Change Strategy, Measurement Plan, and Sustainment Plan.
• Discuss how to assess change maturity and competency to create an environment that is supportive of change.
• Examine current trends within change management and their relationship to other business disciplines