How do you want to enhance your skills?

Designed with a managerial focus, this course will walk you through the key issues of the union-management relationship and constructive ways to develop productive workplace interactions with employees and union representatives.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Learn critical coaching and mentoring skills for driving improved performance. Develop competencies and confidence to support people in their professional journeys. Promote a positive attitude to lead a thriving results-driven team.

Practice proven communication techniques in real-world scenarios: team meetings and 1:1 conversations; virtual and face-to-face; email and direct message. Gain the skill and confidence to find your voice and communicate with impact.

Explore best practices for developing and maintaining effective business relationships. Identify your partners and manage their expectations. Create a plan to continuously influence and engage them. Win their buy-in, and nurture the partnership to build the future together.

Designed for emerging managers, this program develops fundamental skills for managerial excellence. Build competencies in motivation, communication, coaching, team leadership, performance management, decision making, influence, and other key areas.

Build purposeful high-performance teams and lead them to their greatest potential. Gain a toolbox of skills for amplifying team talent and accelerating productivity. Take action to enhance the way the team functions. Establish mutual trust and respect, while moving the team forward.

Explore organizational change from a human perspective. See how change impacts people and what leadership behaviours are needed to manage it. Sustain momentum for change, while applying a disciplined approach to communicate clearly and facilitate the transition process.

Learn a transformative framework for adapting effectively to disruption and for activating the potential in people. Practice collaborative methods for designing innovative solutions that deliver on strategic goals and ensure organizational impact.

Investigate practical ways to bring the full power of your authentic self to your leadership role. Stand out as “being real” by connecting with your true purpose and passion. Forge genuine relationships that inspire people to go above and beyond.

Feeling overwhelmed by tasks and deadlines? Use project management techniques to plan and manage your project workloads with less stress and better results. Direct your time, energy, and resources wisely. Communicate and work effectively with others.

Practice techniques for making better strategic decisions in the face of complexity and uncertainty. Identify the most critical strategic dimensions on which to ground your decisions. Evaluate your options, predict consequences, and select your best next move.

Learn techniques of improvisation and integrate them into your managerial skill set. Face uncertainty with equanimity, make well-calibrated decisions on the fly, and develop a confident “ready for anything” mindset that enables you to adapt instantly to change.