Elevating Performance Through Feedback
info_mark_grey In-person
$1,390 + tax (5%)
Course Start Date
1 day
TBA
Elevating Performance Through Feedback
Connect. Reflect. Grow.
When given effectively, feedback reinforces strengths and highlights opportunities for growth. When received with a growth mindset, it plants the seeds for transformation and performance improvement. And when everyone embraces it, it generates a motivated, inspired workforce that outperforms the competition.
This course is for those who want actionable insights and effective feedback strategies in a concise timeframe. Learn essential techniques and models for giving and receiving feedback, with practical takeaways you can apply immediately in your daily interactions.
Everyone thrives in a feedback-friendly culture. Fuel your organization’s growth mindset by signing up today!
Offered in partnership with The Humphrey Group
Promote a growth mindset
- Explore your personal attitudes toward feedback.
- Be fully present and engaged in the feedback process.
- Give and receive feedback in a constructive spirit.
Deliver impactful feedback
- Adapt language and positioning for different audiences.
- Help others build clarity and accountability to change.
- Captivate your audience with vivid language and an engaging delivery style.
Help others fulfill their potential
- Conduct dialogues that develop confidence and self-awareness.
- Guide individuals to find their own solutions.
- Make feedback part of a Betterment culture.
Remove the sting from difficult conversations
- Use empathy and disarming techniques to create common ground.
- Respond positively to emotionally-charged responses.
- Focus on outcomes, not on people.
Receive feedback well
- Reframe feedback to hear it as an opportunity, not a threat.
- Actively seek out feedback on ways you can improve.
- Identify your takeaways and commit to change.
Impact to your organization, team or business:
- Foster a feedback-positive culture that supports continuous improvement
- Develop trust and improve relationships throughout the organization
- Enhance collaboration by promoting open, respectful dialogue
- Develop teams that are better equipped to constructively handle both positive and negative feedback
- Build a strong foundation for employee growth and performance
The Change Catalyst: Feedback that Works
- How attitudes and mindsets impact the ability to give and receive feedback effectively
- Leadership behaviours that influence team dynamics around feedback
- Modelling the right behaviour
Making Feedback Matter
- How to give feedback that is structured, constructive and outcome-oriented
- Tailoring feedback to the individual and the situation
- Role play and practice: initiating and providing feedback
The Power of Listening
- The role of active listening in feedback processes
- Step-by-step process for receiving feedback effectively
- Tools to ask thoughtful, clarifying questions that enhance people’s understanding of feedback
- Practice: asking clarifying questions
Feedback in Action
- How to turn feedback into a habitual, ongoing process within yourself and your team
- Case study reviews and group discussions on feedback culture and strategies
Profile
Vanessa Bragg
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