How do you want to enhance your skills?

Designed for administrative professionals, this course is your gateway to understanding how AI can simplify your day-to-day tasks and save you time. Enhance your productivity and elevate your skillset with the power of generative AI.

Whether you are a seasoned business leader or someone simply curious about the future of work, this course will help you master the tools of this essential new technology. Don't get left behind—prepare to excel in an AI-driven future!

This introductory course is designed for senior organizational leaders responsible for driving AI integration and strategic planning within their organization. Take the next step in AI-driven innovation, and lead into the future with confidence.

Designed with a managerial focus, this course will walk you through the key issues of the union-management relationship and constructive ways to develop productive workplace interactions with employees and union representatives.

Learn critical skills for designing a winning strategy in private and public sector settings. Map out a vision and brainstorm possibilities for strategic action. Increase your capacity to see around corners, create opportunities and drive organizational growth.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

This introductory course defines the content strategy vision that enables you to create authentic content for your target market. Articulate your organization’s purpose, and learn key elements of a cohesive content marketing strategy that drives value for your brand.

Discover how data analytics can provide an accurate, real-time picture of your digital business initiatives. Leverage online intelligence to make better data-driven decisions and respond quickly to change. Optimize your digital ecosystem, and transform analysis into action.

Explore best practices for developing and maintaining effective business relationships. Identify your partners and manage their expectations. Create a plan to continuously influence and engage them. Win their buy-in, and nurture the partnership to build the future together.

This course arms you with a powerful set of strategies and skills for managing the issues faced by frontline leaders. Communicate between all organizational levels, ensuring that objectives get heard, tasks get acted on, and everyone receives the support they need.

Designed for emerging managers, this program develops fundamental skills for managerial excellence. Build competencies in motivation, communication, coaching, team leadership, performance management, decision making, influence, and other key areas.

Build purposeful high-performance teams and lead them to their greatest potential. Gain a toolbox of skills for amplifying team talent and accelerating productivity. Take action to enhance the way the team functions. Establish mutual trust and respect, while moving the team forward.

Explore organizational change from a human perspective. See how change impacts people and what leadership behaviours are needed to manage it. Sustain momentum for change, while applying a disciplined approach to communicate clearly and facilitate the transition process.

This course develops key administration management competencies with a specific focus on leadership thinking, communication, creative problem solving and decision making. Self-manage the way you think and respond, and improve your relationship with others.

This course introduces the Lean Six Sigma methodology for leading process improvement projects. See how leaders in all industries use Lean Six Sigma to add value, solve problems, uncover opportunities and drive change.