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Explore from a strategic perspective, ways to strengthen an organization’s day to day culture for long term adaptability to planned or unplanned events. Requisite(s): Change Management Fundamentals, Change Management Assessing and Planning, Change Management Implementing and Evaluating.

An organization’s success depends on its ability to foresee the need to change course or respond quickly to unexpected situations.

Successful change management initiatives are driven by a well thought out strategy that is effectively implemented. Requisite(s):Change Management Assessing and Planning, Change Management Fundamentals.

Learn critical coaching and mentoring skills for driving improved performance. Develop competencies and confidence to support people in their professional journeys. Promote a positive attitude to lead a thriving results-driven team.

Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your interpersonal and leadership choices.

Practice proven communication techniques in real-world scenarios: team meetings and 1:1 conversations; virtual and face-to-face; email and direct message. Gain the skill and confidence to find your voice and communicate with impact.

This course provides skills that anyone with limited authority can use to communicate with competence, confidence and credibility. Deliver messages with assertiveness and tact. Enhance your power be heard, build your influence, and engage people at all levels.

Make conflict resolution part of a healthy work environment. Practice skills for pre-empting potential conflicts and deescalating existing ones in a fair and considerate manner. Smooth the path to productivity, and keep teams on track working towards a common goal.

Understanding customer buying habits and lifestyle preferences help organizations make effective and profitable decisions.

Data-driven decision making is key to an organization’s success.

Today’s organizations have access to a sea of data across a wide variety of channels and activities. However, communicating critical take-aways to stakeholders and creating actionable insights and decisions is becoming increasingly difficult.

Explore best practices for developing and maintaining effective business relationships. Identify your partners and manage their expectations. Create a plan to continuously influence and engage them. Win their buy-in, and nurture the partnership to build the future together.

As organizations adopt digital-first strategies, there is increasing demand for professionals skilled in managing and monetizing digital content.

Equip yourself with knowledge and tools to navigate the complexities of digital transformation, positioning your organization for future success. Lead a culture of collaboration and agility that thrives on the power of existing and new digital capabilities.